Refund & Cancellation Policy

1. Refund eligibility

• Unused credit packs may be refundable within 14 days of purchase
• If credits were already used, refunds may be prorated or declined
• Fraud, abuse, or policy violations may void refund eligibility

2. How to request a refund

Contact us from your account email and include your order information, reason for the request, and relevant details that help us review the case.

3. Subscriptions

If subscriptions are offered, cancellation rules may depend on the product and billing provider. Unless stated otherwise, cancellation usually stops renewal and access continues until the end of the paid period.

4. Payment processing

Payments may be processed by providers such as Paddle. Refunds are typically returned to the original payment method where possible and may take time to appear.